WordPress support

White label care plans for WordPress websites

Rest assured in the knowledge your client websites are being professionally cared for and maintained. Support queries and content updates need not land in your inbox because we have you covered.

What you get

What is included with your care plan?

A healthy website needs updates, security patches, optimisation and code development.

Monthly
Yearly

£120

Basic support

The essentials suitable for standard business websites:

  • Security & Malware Monitoring
  • WordPress Updates
  • Nightly Offsite Backups
  • Uptime Monitoring
  • Vulnerability Updates
  • Performance Monitoring
  • Monthly Care Reports
  • Email Support

£190

Pro support

Everything from basic plus the following add-ons:

  • 5 Small Tasks A Month*
  • CDN Support
  • Outage and Hacked Site Support
  • Speed Optimizations
  • Automated Site Review
  • Advanded SSL management
  • GDPR Audit
  • Multisite support options**

£250

Ecommerce

Essential for businesses that rely on online payments:

  • Basic & Pro Support
  • 10 Small Task A Month
  • Hourly Offsite Backups
  • Staging Environment
  • Manual Testing
  • Gateway Support
  • Weekly Reporting
  • Telephone Support

* Small tasks include: Content input, plugin installs and configuration. Each task capped at 30 mins.
** Multisite support 50% off per subsite

What you get

What is included in our WordPress care plans?

We support hundreds of sites around the world from large expos and conferences to local retailers. This has allowed us to develop an efficient process for keeping sites maintained and supported throughout the year.

Monthly Reports
Regular communication

Monthly reports.

Regular communication with your clients helps keep your agency in their thought processes and conversations. We email a white labelled report each month to your chosen recipients providing a full health report of their website.

Helpdesk

Support desk.

Clients submit tickets via a white labelled support desk or email address. Our global team handle tickets ensuring swift, friendly and professional responses. A range of service level agreements are available upon request.

Support
Drag and Drop
Content

Regular tasks.

When your clients get busy they don’t want to handle adding content or making small amends to their site. In our advanced care plans we handle all your clients support queries and content updates. This keeps your inbox clear of distractions and time draining tasks,